Roselle Gowan
Senior Consulting Advisor – Customer Experience
Roselle Gowan brings over two decades of international leadership, high-stakes project management, and systemic coaching experience to Leidara as a Senior Consulting Advisor overseeing Customer Experience. Recognized for her capacity to build high-performing environments and meaningful brand engagement, Roselle shapes Leidara’s end-to-end client journey to ensure every touchpoint reflects operational excellence and human-centered care.
Roselle’s career spans the delivery of more than 300 large-scale events and systemic interventions across Australia, the UK, and Africa. Her extensive project portfolio includes managing high-volume corporate hospitality for the Rugby World Cup 2003, directing major community initiatives like the Glebe Street Fair, and consulting for international delegations including the Beijing Olympics organizers.
Beyond large-scale operations, Roselle is the Founder and Director of The Corporate Butterfly and a certified Systemic Wellness Coach. She specializes in organizational culture, burnout prevention, and systems-level leadership, having spearheaded pro-bono cultural recovery and emotionally intelligent leadership programs for international bodies like Cricket South Africa. Her work consistently restores integrity, psychological safety, and sustainable performance to complex operational environments.
At Leidara, Roselle applies her deep expertise in stakeholder management, active listening, and service design to elevate the client experience. Her strategic oversight ensures that commercial clients and broker partners navigate seamless, supportive, and transparent capital journeys from initial inquiry to execution.